Michael & Son Services has been serving the metropolitan area for over 37 years, established in 1976 by my father Mousa "Mike" Mansour, along with the help of my mother Siham"Suzi" Mansour. My Father had an all too typical poor immigrant story; leaving school at the age of twelve in order to work and help support his family, he started learning the electrical trade at the age of twelve. After immigrating to America in 1968, he found work as a union electrician during the day and worked for his customers on week nights and weekends. Since the age of 6 years old, I tagged along with my father on any Saturday, school holidays and summer vacations. I enjoyed working with my father and the friendship we had. While my father wasn’t a wealthy man he gave me a wealth of experiences and a great foundation for both the technical skills and values that would define the man that I am. He taught me the value of being an honorable man of your word. I owe all that I have to what my parents gave me.
On June 1, 1990, my Father died at the age of 47. I was only 19 years old at the time, barely in college, when I had to take over the family business. Like my father, I had to leave school to take care of my family; a younger sister and my mother. If it hadn’t been for my mother comforting and shielding me from all the financial difficulties; I do not know if I would have survived. But my father did leave me something; a great foundation. He taught me never to give up, and he left me an incredible work ethic. In the midst of a recession with lots of well established companies failing, I survived with the help of my mother and my need to survive to provide financial support for my mother and sister.
In 1998 my sister Joanna left a job in the brokerage business to join the family business. She helped redevelop the office structure of the company. In 1999 after trying many different areas of business I decided to strictly focus on service. We started advertising, and building our business on the focus that customers come first. If we ran late on a job and a customer was expecting us we worked late. Whatever was necessary for our customers was our motto. We grew quickly and have grown from having 3 trucks in 1999 to having over 400 trucks on the road today. We added other practices to our business, handyman in 2001, plumbing in 2003, generators in 2005, heating and air conditioning in 2007, and fire, water and mold restoration in 2014. We have grown because I have been very lucky to surround myself with good managers and a staff of team players. My people respect me because I have respect for them. We all believe in what my father taught me as a kid, which was to serve the customer first and have pride in your work.
As we were growing with the support of my family and staff, I was once again struck with another personal tragedy when my Mother passed away on December 26th, 2007 after a battle with breast cancer. After 6 years, it still hurts every day. I will always remember my mother as a selfless hero who put the needs of other’s ahead of her own. No financial success can ever come close to the success I have in my personal life, with my two great sons, lovely wife, and a sister whom I share a close relationship with.
I strongly believe that we are the best company out there to serve your needs. We work hard everyday to improve ourselves and to exceed our customer’s expectations. I also believe that we will always be your best choice for services needed in your home or office because we strive to do our best for our customers all of the time. With our customer’s feedback we will always find opportunities for improvement and continue to strive for perfection.
In closing I want to thank you for taking your time to read about the history of Michael & Son, and thank all my present and future customers for their support. Please feel free to email me at firstname.lastname@example.org.
Basim M. Mansour
President and proud Son
Michael & Son provides many home improvement and repair services to the Washington DC area cities, including Arlington, Alexandria, Fairfax, Bethesda, Rockville, Bowie, and many more.