At Michael & Son Services, customer satisfaction is a top priority. From the customer service representatives to the residential technicians, the main goal is to provide excellent service and a memorable experience. As any business owner or consumer knows, satisfaction does not always happen on the first try. When a customer has an issue...
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The Michael & Son Cares Program is moving full steam ahead with its biggest project yet. The Diviney Project is centered on Ryan Diviney, a young man who was left in a coma following a brutal and unprovoked attack. After a seemingly harmless verbal exchange with two young men, Ryan was attacked and beaten...
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Today, Michael & Son technicians, salesman and managers gathered together for the quarterly company meeting. The quarterly meeting is a time to discuss accomplishments, recognize individual achievements and set goals for the next quarter. The meeting began with General Manager Elias Moussa discussing safety in the work place and earnings for the quarter. Following...
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At Michael & Son, we like happy customers. It’s what we strive for from the moment you call us to the time we complete your electric, plumbing or heating and cooling service. It’s what we call the “Michael & Son Experience.” And when a customer such as Ken Montville goes the extra step to...
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Here at Michael and Son, we send the Street Scene Media truck to the neighborhood’s of customers who do an A/C install or other big project with us. Just another way of saying how much we appreciate our customers.
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