Testimonials

February 16, 2010

Dear Basim,

I am writing to express my sincere appreciation to you and the staff of Michael & Son for providing free snow removal to our elderly neighbor last week Friday. The past few weeks have posed a great challenge for everyone in the region, but the elderly have been one of the most vulnerable groups among us.

Once again Michael & Son has proven itself to have outstanding values driving its business. Everyone at your company is focused on providing quality service. And in challenging times, genuine compassion to others. This is a rare find in business these days and you and your staff should be proud to maintain these values in your work.

We will continue to use Michael & Son for our HVAC and home maintenance needs and will proudly recommend you to others.

Thank you again,

Julie S.
Washington, DC

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We asked Michael and Son to undertake a laundry list of electrical upgrades/fixes/installations over a period of three and a half days. One electrician installed a whole house surge arrestor, pigtailed all our aluminum wiring (half the house), installed CFC circuits in bathrooms/kitchen/outside, installed five interconnected smoke detectors, installed seven recessed lights, installed one closet fixture, installed a new circuit (more power for computers/vacuum), installed a ceiling fan, installed outside lights (after fixing broken wire), re-wired four coax circuits (took out all the extra cable and set up 'plugs' in the wall for our TVs), and installed a new light fixture in the basement.

Member Comments:
We had one electrician (Matt Rogers) over the three and a half days. He did a superb job. He arrived early each morning, went straight to work. He was working in just about every area of the house but kept his material collected in one area and was extremely carefully to clean up as he finished each project. Each evening he reviewed with us the work completed and the work scheduled for the next day. He worked with us on selecting locations for lights and advising on appropriate fixtures. We were extremely impressed with his knowledge of aluminum wiring, lighting, coax, power consumption and the rest. This was a complicated job -- Matt just took it one job at a time and was able to get everything done in a fairly short time. We are extremely pleased with the work and would highly recommend him to others.

GEORGE G.
September 07, 2008

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We had re-done our entire basement and we had Michael and Sons come in and re-wire our entire basement for us. They are very efficient, knowledgeable, polite people and I have used them many times in the past. I have recommended them to others, and I will continue to do so in the future.

SHARON S.
July 31, 2008

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Michael & Sons electrical division did work to rewire my electrical panel for safety concerns and provided new lines for my recently remodeled kitchen. They also rewired every outlet in my house with new wiring and installed new updated rocker switch plates. They exposed a couple of problems and were very honest about whether it was an immediate problem or could wait. They were very professional, neat and kept all appointments. They also installed new light fixtures in my bathrooms. Their handyman division followed up and patched the holes in my walls and repainted. It looks perfect.
Went very smoothly. I would definitely use this company again.

Carla C.
June 27, 2008

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Excellent. The response was quick and the service very professional. They came the same day that I called giving me a two hour window. The technician called before his actual arrival. When I called requesting their services, they informed me of the discount coupon they have in the phone book - something they did not have to do. Overall very impressed!

JAMES T.
June 17, 2008

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Our entire basement flooded when our sump pump failed. Sami from Michael and Sons was out within 4 hours after we made the first desperate call. He replaced the sump pump motor then came back the next day to make sure it was working OK. He was very professional and very responsive.

LISA P.
May 05, 2008

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The repairman showed up on time, worked diligently, completed all projects, and even cleaned up after himself (including vacuuming carpet). The work is all high quality, and was completed in one business day. I am amazed that the project was solicited, estimated, and completed without a hitch, given the state of the home repair industry these days.

DAVID & MYRIAM H.
March 05, 2008

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The repairs were successfully completed within a couple of hours, and the repairman cleaned up after himself. The process of obtaining an estimate and having the work done went seamlessly, and the quality of the work was top notch. Even though the repairman was a little late, he had called to tell us he was running late. We are quite pleased with the outcome.

DAVID & MYRIAM H.
March 05, 2008

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I have used Michael and Sons on several occasions. Their plumbers are great and they have told me it is a good place to work. It shows. Their prices are competitive and if someone thinks they are high they should get 3 estimates and compare. I have done that. They are professional, show up when they say they will, answer the phone promptly and explain in detail what they are going to be doing. This time, the plumber came out, gave me a diagnosis, and snaked the toilet with an auger. and snaked and snaked and snaked. It took a long time and it appeared nothing was going to work and nothing was coming out, but he stayed with it to save me the time and expense and mess of pulling the toilet. His instincts were good and finally it cleared and is working like it normally does. Could not have been a better experience. I will use them again.

JOANN B.
January 17, 2008

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They fixed the lights in my kitchen because they just stop working. It was a total of four lights. They charged me a very good price and they were very professional. They were very clean and they were always handling this situation with care. They showed up on time to my house and they did an excellent job.

Lisa D.
September 20, 2007

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They installed recessed lighting in our house.  We were very pleased with the work done. I felt they were fair on the charges, and they were comparable to other estimates. They were professional, on time, and took great pride in their work. I was impressed how quickly it was completed. Thumbs up!

Joshua S.
September 18, 2007

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We were out of town and there was some very bad weather at home, when our sump pumps failed and the basement flooded. They assisted in getting to old carpet out and also found asbestos underneath it, which we had someone else come in a remove. They were very reliable in our time of need.

Laura K.
September 14, 2007

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Michael & Sons cut pipes out, installed new lines, moved our water lines and replaced with the proper pipes. They also did some gas work for us, installing a new gas line from outside to new manifold and from the manifold to the gas furnace and then to the kitchen for our new range. The plumbing work was about $1600 and the gas work was also about $1600.  We called Michael & Sons to repair the plumbing work another company had done. Michael & Sons corrected the mistakes and did the work efficiently and courteously. We were very pleased with the results. They had also installed some new gas lines before for me and did a great job with that as well.

CORY C.
September 06, 2007

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The job was done quickly and neat. There was no damage done to our walls at all. They did exactly what I wanted them to do. They were just great overall. I mean they hit the job by the nail and handled it all just like a professional, which they are. It was a very pleasant experience.

LISA M.
September 05, 2007

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They came to install a new hot water heater for my three bathrooms. The unit holds approximately 50 gallons of water. The one that I had was twenty years old and was ready to go. They took the old one out and replaced it in about two hours. They also worked on some of my faucets.  When I needed them, I called them and they came right away. They looked at what they had to do for a while, gave me an estimate, and started to work. Everything was very fast.

KARIN G.
September 05, 2007

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Installing a 16K Air-cooled Generator at my residence. This task required a knowledge of gas & electric codes for the proper installation of this product.  The technicians who install this product knew exactly what they were doing. They arrived at my residence before the designated start time. They had all the right parts and tools. They did the installation in one day. They were courteous and did not mind explaining what they were doing and how they were doing it. They clean up the job site and left everything as it was before they got there.

Griffin R.
August 08, 2007

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"I write to express my appreciation for the excellent work done by Michael & Son Services, during the recent replacement of our water heater. Despite having to contend with a faulty initial unit, which required considerable additional travel and telephone consultations with the supplier and manufacturer, your technician was undeterred in his determination to get the job done properly and without further delay. His second day on the project turned out to be not only his day off, but also a day on which he had planned important personal activities that he placed below his commitment to getting a properly functioning water heater installed in our home. We appreciate Michael & Sons's dedication to duty and strong sense of mission accomplishment. His work is a credit to your organization and judging by his description reflects the company's own high standards."
~ Henry C.

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"Dealing with Michael and Son was an excellent experience from start to finish. Joanna was right on with answering my questions and pricing and your technicians were just great. They were so very kind and extremely professional. I will refer Michael & Son.
~ Twain R.

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"Your techician was awesome, I have a lot of workman at my house and none were as professional or as good as Michael & Son. He was great and serves as an excellent ambassador for your company. I will use you and all your divisions your techician told me about in the future."
~Manuel S.

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"Your techician was extremely talented and did a remarkable job locating and repairing the leak qui ckly. Outstanding plumber and we will defiantly continue to call your company for our future needs."
~Alex B.

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This is what has to say about Javier

"I am writing to express my gratitude for the assistance of your electrician, at my residence on July 29. When my power went out, he arrived promptly, and was extremely courteous throughout his work. The outcome was not what I had hoped (at least, not immediately), and I admit, in my frustration, I got a little testy, but your techician's professionalism while I lost my temper, he never lost his manners. Though it was not a problem he could fix--it was a matter for the power company to rectify. Shortly after-I was impressed by the way in which your techician handled the situation. If all Michael and Son employees are like the techinican you sent, you must have many satisfied customers. I thanked him, and should I need electrical service in the future, I will call Michael and Son again."
~Chris M.

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December 2004

To Whom It May Concern:
Your technicians did a beautiful job of installing three recess lights in my kitchen ceiling in November. Their workmanship and pleasent disposition encouraged me to have them return in December to repair the wiring in my stero system that extends through out several rooms.

I shall be pleased to recommend your company to my neighbors. Your schedule system works very well.

Yours truly,
BCdL

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