"I write to express my appreciation for the excellent work done by Michael & Son Services, during the recent replacement of our water heater. Despite having to contend with a faulty initial unit, which required considerable additional travel and telephone consultations with the supplier and manufacturer, your technician was undeterred in his determination to get the job done properly and without further delay. His second day on the project turned out to be not only his day off, but also a day on which he had planned important personal activities that he placed below his commitment to getting a properly functioning water heater installed in our home. We appreciate Michael & Sons's dedication to duty and strong sense of mission accomplishment. His work is a credit to your organization and judging by his description reflects the company's own high standards."
~ Henry A. Collins

"Dealing with Michael and Son was an excellent experience from start to finish. Joanna was right on with answering my questions and pricing and your technicians were just great. They were so very kind and extremely professional. I will refer Michael & Son.
~ Twain Rita

"Your techician was awesome, I have a lot of workman at my house and none were as professional or as good as Michael & Son. He was great and serves as an excellent ambassador for your company. I will use you and all your divisions your techician told me about in the future."
~Manuel Steve

"Your techician was extremely talented and did a remarkable job locating and repairing the leak qui ckly. Outstanding plumber and we will defiantly continue to call your company for our future needs."
~Alex Baker

This is what has to say about Javier

"I am writing to express my gratitude for the assistance of your electrician, at my residence on July 29. When my power went out, he arrived promptly, and was extremely courteous throughout his work. The outcome was not what I had hoped (at least, not immediately), and I admit, in my frustration, I got a little testy, but your techician's professionalism while I lost my temper, he never lost his manners. Though it was not a problem he could fix--it was a matter for the power company to rectify. Shortly after-I was impressed by the way in which your techician handled the situation. If all Michael and Son employees are like the techinican you sent, you must have many satisfied customers. I thanked him, and should I need electrical service in the future, I will call Michael and Son again."
~Chris Mincher

December 2004

To Whom It May Concern:
Your technicians did a beautiful job of installing three recess lights in my kitchen ceiling in November. Their workmanship and pleasent disposition encouraged me to have them return in December to repair the wiring in my stero system that extends through out several rooms.

I shall be pleased to recommend your company to my neighbors. Your schedule system works very well.

Yours truly,
BCdL